Sound Relief Tinnitus & Hearing Center – Scottsdale

Name: Scottsdale, Arizona
Price range: $$$

sound relief tinnitus and hearing center scottsdale arizona

If you live in or around Scottsdale or Phoenix with tinnitus, decreased sound tolerance (hyperacusis, misophonia, or phonophobia), or diminished hearing, you are not alone. These issues put a strain on your quality of life and leave you feeling agitated. At Sound Relief Tinnitus & Hearing Center Scottsdale, we will provide you with the help you need and the relief you deserve.

Helping people with tinnitus has always been our primary focus. When we opened Sound Relief in 2011, our mission was – and continues to be – simple. Eradicate the misconception that nothing can be done to treat tinnitus and help as many people as possible. Almost 10 years later and nearly 10,000 patients helped, Sound Relief has become a beacon of hope for people across the United States who cannot find relief elsewhere. Our first clinic in Arizona is in this Scottsdale location, and the reception was incredible. Our vast collective experience from primarily working with tinnitus sufferers combined with Dr. Julie’s leadership and our expertise utilizing Tinnitus Retraining Therapy (TRT) allows us to effectively treat even the most complex cases.

We also specialize in hyperacusis – also known as sound sensitivity or decreased sound tolerance. Treatment for hyperacusis and tinnitus are very similar, and our experience contributes to very successful outcomes with our patients.

Of course, as audiologists, we also help many people with diminished hearing as their primary concern. Since all of our providers are Doctors of Audiology, patients can count on exceptional, personalized care without exception.

Whatever your issues with sound, Sound Relief Scottsdale is here to help!

9465 E Ironwood Square Dr #102
Scottsdale, AZ 85258
(480) 751-4200
Our Scottsdale tinnitus and hearing center is situated just east of Loop 101 and slightly south of Shea Boulevard, between 94th Street and 96th Street.
Fax: (480) 656-6211
Hours of Operation:
Monday – Thursday: 8:30 am – 5:00 pm
Friday: 8:30 am – 1:00 pm
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Visit our other locations

Mesa

4824 East Baseline Rd #102, Mesa

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Peoria

16155 N. 83rd Avenue #101, Peoria

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Highlands Ranch

200 Plaza Drive #110, Highlands Ranch

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Your Scottsdale Audiologists

Dr. Madison Brown, Au.D., CH-TM

Dr. Madison Brown attended Utah State University, where she earned her undergraduate degree as well as her Doctorate of Audiology (Au.D.). She began her career path not knowing the magnitude of challenges people experience with hearing healthcare. Her focus is to empower individuals to find hope and restore parts of their lives that have been affected by hearing and tinnitus. She is delighted to be a part of the Sound Relief team, where people come first, and innovation is prioritized to provide solutions and hope for all patients who walk through the door.

Through drastically improving her own quality of life by making incremental changes and trusting the process, her passion was ignited to help others on their journey toward better overall health. She understands the importance of providing individualized education, planning, tools, and support. She believes that joy, peace, and improvement are possible for all who are willing and ready to embark on the journey.

Madison enjoys spending time with her family and supporting her two children. She loves activities that involve body movement or being in the Arizona sunshine. In her spare time, you’ll find her on the golf course or relaxing at home.

Dr. Kelly Hanscom, Au.D., CH-TM

Originally from Maryland, Kelly Hanscom earned her Bachelor’s of Hearing and Speech Sciences and Doctorate of Audiology (Au.D) from the University of Maryland.

Early in her Audiology career, she had a special interest in traumatic brain injuries, auditory processing disorders, and tinnitus. For the past six years, she has had the privilege of working with active military and Veterans. Her experience as a tinnitus specialist has taught her the importance of treating the whole person, and she looks forward to bringing the same individualized, high-level care to Sound Relief Tinnitus & Hearing Center. Dr. Kelly Hanscom sees patients at the both Peoria and Scottsdale offices.

Dr. Hanscom lives in Scottsdale, AZ, with her border collie mix, Norman. She enjoys hiking, skiing, reading, and attending comedy shows in her free time.

Franchesca Zavala - Patient Care Coordinator

Originally from the sunny beaches of Orange County, California, Franchesca traded the coastline for the desert landscape of Scottsdale, Arizona in 2013. As a Patient Care Coordinator at Sound Relief Tinnitus & Hearing Center in Scottsdale, “I’m passionate about facilitating the journey to better hearing and tinnitus relief for our patients. In my role, I’ve found my calling as a Patient Care Coordinator. It’s incredibly rewarding to witness the positive impact our team makes on people’s lives.” Outside the office, Francesca indulges her creative side through baking and crafting delicious treats that bring joy to family and friends. When the sun sets, Franchesca finds a thrill in the chilling narratives of scary movies and the intriguing mysteries of true crime podcasts. These hobbies not only provide an escape but also fuel her fascination with storytelling in various forms.

Layla Fotouhi – Team Lead | Audiology Assistant

Layla Fotouhi joined our team as the Patient Care Coordinator of our Scottsdale office in May 2019 and is now an Audiology Assistant and Team Lead of our Arizona offices (Scottsdale, Mesa, and Peoria). She was born and raised in Milwaukee, WI. After moving to Arizona, she couldn’t get enough of the sun! Her background is in Cosmetology, and she was also a Certified Nursing Assistant. Fun fact: Layla placed in the Wisconsin State Pageant for National American Miss.

To advance her ability to help people, she has taken classes at Nova Southeastern University and has become a Certified Audiology Assistant. “I love seeing patients happy and making those connections that last!”

Outside of work, Layla loves playing with her pup, Paris, traveling, trying new restaurants, and hiking to catch sunrises and sunsets. Layla is always representing her hometown teams, the Packers, the Bucks, and the Brewers!

Tinnitus

If you experience a constant buzzing or ringing sound in your ears, it’s likely that you’re living with tinnitus. This phenomenon is characterized by the perception of sound when no external source for this sound is actually present. The severity of tinnitus varies from person to person, and we offer several treatment options to help alleviate your tinnitus symptoms. Tinnitus Retraining Therapy (TRT) treats both the symptoms and the source of tinnitus by utilizing sound therapy. Counseling, relaxation methods, hearing instruments, or a combination all of these are the tools we have found most effective for many tinnitus sufferers.

Hyperacusis

Hyperacusis can be described as an uncomfortable, heightened sensitivity to sound or decreased sound tolerance. If you live with this issue, everyday sounds such as doing the dishes, watching TV, or even a simple conversation, can be incredibly annoying or even cause pain. The severity of hyperacusis varies from patient to patient and can lead to migraines, ear pain, and daily discomfort. Take the first step towards relief and schedule an appointment at our Scottsdale hyperacusis center. We will evaluate your situation, answer your questions, and provide our treatment recommendation..

Hearing Tests and Evaluations

Have you noticed a change in the clarity of your hearing? If so, it is probably time to schedule a hearing test. This is a straightforward evaluation designed to provide your audiologist with crucial information about your hearing health. Hearing tests include a comprehensive review of your medical history, a thorough ear examination, and various tests to determine which frequencies you may struggle hearing or understanding.

Hearing Aids

Our audiologists have a plethora of hearing aid styles, technology levels, and manufacturers to choose from, and they will work with you to determine which device is perfect for you. Selecting the right hearing aid can be life-changing, but only if you get the right one. Another major component is being partnered with an audiologist you can trust to ensure your fit and programming is excellent. You will find that level of commitment and expertise here at Sound Relief.

Wax Removal

If you’re experiencing ear wax build-up, our highly-trained audiologists can help. The amount of time varies greatly depending on the amount of wax and ear anatomy so we highly recommend scheduling an appointment. We charge between $50 – $100 per ear for this service.

Patient Reviews

Excellent

4.9

Based on 171 reviews

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Kim Smith - Scottsdale, A.

I couldn’t be more pleased with the whole team! They truly care and treat you as the individual that you are versus treating you like a number. The office is lovely as well. And, I am very pleased with the whole process and the hearing aid selection they aided me in making.

Response from the owner:Hi Kim, thank you so much for your kind words! We're thrilled to hear you felt cared for and supported throughout the process, and we're glad you’re happy with your hearing aids and experience.

Kevin K.

Response from the owner:Thanks Kevin!

David H

Kind, thoughtful, professional, prompt ... they were great!

Response from the owner:Thank you David! Great to hear!

Diane K.

Dr. Madison Brown goes above and beyond to make your hearing aid experience the best. She takes her time to ensure you have all your concerns addressed. I would send anyone to her!!

Response from the owner:Hi Diane, thank you for your kind words! We're so glad to hear that Dr. Brown provided you with an exceptional experience. She truly cares about her patients and takes the time to ensure all concerns are addressed. Your recommendation means a lot to us! 😊👏

Thomas G.

Response from the owner:Thank you Thomas.

Kevin M.

Dr. Brown and and the rest of the staff are unbelievable. Not only did they answer every single question, but I learned so much and actually had a blast being there. Some might say they are "too cool for school". If you ride motorcycles, let them make you some plugs and save the lil hairs in your cochlea!

Response from the owner:Thank you for such a fun and thoughtful review! We’re glad to hear that Dr. Brown and the team made your visit both informative and enjoyable. Learning about your hearing health shouldn’t be boring, and we’re happy you had a great time! And yes—protecting those little cochlear hairs is key, so we’re all for custom plugs for motorcycle riders. Stay safe and keep enjoying the ride!

Gary G.

I have used the services of other businesses for my hearing loss in the past and I am more than pleased with the quality of care I am currently receiving from Sound Relief Tinnitus & Hearing. They ask the right questions to make sure your hearing is the best it can be for the type of hearing aids you need for your hearing loss. I am very pleased with the quality of my hearing aids and the setup and care provided by Sound Relief.

Response from the owner:Hi Gary, thank you for your kind words! We're thrilled to hear that you're pleased with the care and service at Sound Relief. Your satisfaction and improved hearing are our top priorities!

Paul M.

I have many hearing tests but bar none”.. this was the most comprehensive hearing test ever.
Dr. Kelly explained the why the “what was that again ?” And specifically what can be done for my over the top tinnitus…
Such a professional and charming Doctor.
Would highly recommend SRT&HC to everyone that suffers from hearing loss and tinnitus .

Oh….. and the cookies are damn good too…

p

Response from the owner:Hi Paul! Thank you for your kind words! We're so glad you had a thorough and informative experience with Dr. Hanscom and that she could provide helpful insights for your tinnitus. And we're thrilled you enjoyed the cookies too!

Tobin S.

Dr. Kelly Hanscom was great and very patient!

Response from the owner:Hi Tobin, thank you so much for the kind words and the review!

Alfredo I.

I received a very promt and very professional service with Dr Madison she is really very good , sharp with knowledge .
I am very happy with my earing .
Thank you Dr Madison you’re the best

Response from the owner:Hi Alfredo, thank you for the review and the kind words!

John B.

Dr. Hanscom is extremely knowledgeable and conducted a very thorough examination of my hearing. She provided me with a full written report and recommended a good plan of therapy. Dr. Hanscom explained everything in detail with simple, understandable language. I highly recommend Dr. Hanscom and Sound Relief to anyone experiencing hearing issues.

Response from the owner:Hi John, thank you for your thoughtful review! We're thrilled to hear that Dr. Hanscom provided a thorough and clear examination, and we're grateful for your recommendation of Sound Relief.

Karen N.

So, so pleased to be a new patient at Sound Relief! After my long-time Audiologist retired unexpectedly, I decided to try Sound Relief. It is the best decision I have made in years! Saw Dr. Madison Brown for my first appointment. She is so professional, knowledgeable, and caring. Sound Relief has the most up-to-date equipment and knowledge for those suffering from hearing loss and tinnitus. I feel very safe and secure with Dr. Brown and Sound Relief taking care of me. So grateful to be in their care. Highly recommend!

Response from the owner:Hi Karen, thank you so much for your kind words! We're thrilled to hear that Dr. Brown and our team have made you feel safe, supported, and well cared for - welcome to the Sound Relief family!

Bill M.

I’ve had hearing tests before. No biggie. This time was different. Dr. Kelly was pleasant, a good listener, thorough and meticulous. I really felt like she got a very clear picture of my hearing situation. She had some very helpful insights and tips. The entire team was pleasant and helpful. This place is a great resource for anyone who is looking to improve their hearing.

Response from the owner:Hi Bill, thank you so much for your thoughtful review! We’re thrilled to hear that Dr. Hanscom and our team made your experience exceptional, and we’re glad we could provide helpful insights to support your hearing journey.

David S.

Dr Kelly is the best! She and her staff were extremely knowledgeable and truly made us feel part of the family! They have my highest recommendation!

Response from the owner:Hi David, thank you for the review, the kind words, and the recommendation. We truly appreciate it!

Vince E.

My experience so far has been fantastic. Suffering from tinnitus can be extremely frustrating, but 6 months with Sound Relief, and TRT, I’m so much more at ease. I’ve never felt rushed. They have always had so much patience each visit, taking time to chat, check your devices, and evaluating how you’re handling your tinnitus. Plus, it’s always nice to see Franchesca and Dr. Madison’s warm, smiling faces. They’ve always been so nice and welcoming. They truly care and make every visit a pleasure.

Response from the owner:Hi Vince, thank you for your thoughtful review! We're so glad to hear that Sound Relief and our team, including Franchesca and Dr. Brown, have made such a positive impact on your journey with tinnitus. Your kind words mean so much to us!

Jordan m

Honestly, this had to be the best experience I’ve ever had at a medical place. The staff were all so kind and supportive, they all seemed excited to help. I would recommend this place to everyone who has even mild hearing problems. Dr. Maddison Brown was incredible in every way.

Response from the owner:Your words truly warm our hearts because this is exactly what we strive to achieve with every patient visit. We're so glad to hear that your experience with Dr. Brown and our team was so positive. Kindness, support, and genuine care are at the core of what we do, and it means so much to know that it made an impact. Thank you for your thoughtful recommendation!

Don P.

Personnel is very caring and very professional in supporting my tinnitus relief

Response from the owner:Hi Don, thank you for the review and the kind words!

Pat F.

During every visit to the Scottsdale Sound Relief Center my questions are carefully explained and new information is very helpful. Happily my Oticon devices expertly chosen for my specific need are helping reduce my tinnitus. I highly recommend Dr. Brown and her staff as being most pleasant and professional.

Response from the owner:Hi Pat, thank you! We're thrilled to hear that your Oticon devices are helping with your tinnitus, and we're grateful for your recommendation.

That Guy In the D.

After many decades of drumming and taking every opportunity to see the awesome bands of my day, my tinnitus became more than a minor daily annoyance. I knew I needed help with my tinnitus and hearing loss, but I didn't want to be one of those persons who spends a gob of money on hearing aids, then doesn't use them. And here's where Dr. Kelly Hanscom really helped me out.
I sport a shaved head, so it's not like I have luscious locks to help hide hardware behind my ears, so I really wanted to go with jamming the whole shootin' match in my ear. Dr. Kelly advised me on the available options and clearly explained the pros and cons of the different styles of hearing aids.
I used a set of loaner hearing aids until my ordered units came in. Dr. Kelly tuned the loaners (and then my person devices) so that I would receive greater amplification of the frequencies in which my hearing is deficient. But she didn't overdo it. This seems to be where a lot of new hearing aid users experience frustration. I've heard several people say, "I'd wear them, but they're too dang loud!" Dr. Kelly artfully managed the acuity and volume of my hearing aids over the course of three months. As she explained, if a new user gets too much volume at first, it can be "jarring." That's the perfect word. So, over the course of three months, Dr. Kelly eased me into the "power" of my new hearing aids, and she also spent plenty of time ensuring that the fit is perfect and that I understand how to maintain and care for my new devices.
I love wearing my hearing aids. It's been four months. The tinnitus therapy is wonderful! In fact, my wife can tell by my mood at the end of the day if I have been wearing my hearing aids. Without the tinnitus therapy, she says I am noticeably more anxious by day's end.
And don't forget to say 'hello' and be nice to Franchesca at the front desk. After just a few visits, she had my name down and she regularly offers me cookies when I visit.
Don't struggle another day with your tinnitus and hearing deficiencies. It's not only affecting your quality of life, but it's also affecting the quality of life of your family, friends, loved ones, and co-workers.

Response from the owner:Thank you so much for sharing your journey with us! It’s inspiring to hear how Dr. Kelly Hanscom was able to guide you through the process with such care and precision. We know how personal hearing aid choices can be, especially when you want a discreet solution, and it’s great that you found the perfect fit. Your experience with tinnitus and hearing loss is something so many people can relate to, and we're thrilled that the tinnitus therapy has made a noticeable difference, not just for you, but also for your loved ones. Dr. Kelly's approach of gradually adjusting your hearing aids for comfort and effectiveness is exactly why we’re so proud to have her on our team. We’ll also make sure Franchesca gets a shout-out for her friendly service (and cookies!). We appreciate your thoughtful recommendation and are so glad you didn’t wait another day to take control of your hearing health. We're here to support you every step of the way!

Mister S.

After many decades of drumming and taking every opportunity to see the awesome bands of my day, my tinnitus became more than a minor daily annoyance. I knew...

Imadiddine E.

Professional, friendly and thorough staff. I recommend this center to anyone who has concerns regarding their hearing health.

Response from the owner:Thank you for the review and the recommendation!

CareCredit

CareCredit®, a trusted financing partner of Sound Relief Hearing Center, offers a range of affordable plans for tinnitus treatment and hearing aids. You can also use CareCredit to cover items such as insurance deductibles or co-pays. Contact us or visit the CareCredit website for more information and to apply for this healthcare credit card.

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